Tag Archives: insurance

Most Common Month to Buy Motorcycle Insurance

Over the course of a given year, more than a million UK riders elect to insure their bikes. A survey by Devitt Insurance revealed that, for most of the year, renewals are in steady decline, punctuated by an abrupt threefold rise in March, from 4.4% of respondents to just over 13.5%.

Now, we should state at the outset that, beyond these extremes, the spread is fairly even, with each month enjoying a healthy fraction of overall renewals. Still, we’re left with the question: what’s driving this trend?

What’s so great about March?

The most obvious influence is financial. After Christmas has been sorted, we all have a little more disposable income to draw upon. And thus, it’s unsurprising that many of choose to treat ourselves to a bike and the accompanying insurance. This one-time decision might then tick over year-upon-year, making many of us March-renewers for life.

Price, according to the survey, is the most popular factor when making the decision to purchase at 40.72%. It’s closely followed by the benefits of the cover in question (39.83%). Given that the latter remains roughly constant throughout the year, it can’t explain the change from month to month. 

The reputation of the company in question was most important only to 12.5% of respondents. Only three out of 1,908 people think that a free gift is the most important thing, which, in case you’re wondering, makes these people statistically fewer than those who believe that the earth is flat. 

March is also among the cheapest months to renew. The most expensive is December – and by quite some distance. Providers are aiming to wind-down for the Christmas period. There are fewer call centres available, and a lot more IT work to do. To cover their costs, insurers respond by temporarily raising prices. These forces are at work just as much in the world of motorcycle insurance as they are in that of car insurance.

So, when the Christmas period is finally done with and the administrative slack has been addressed, things return to normal – and prices fall.

What about the cold?

We should also consider the change in the weather. While the roads are all icy, we’re not likely to want to hop into the saddle. Motorcyclists are more vulnerable to the cold than other road users, as we lack the luxury of a heating system. 

But this isn’t just about comfort. Motorcyclists are more likely to be involved in road accidents than other users. Wintry conditions – like icy roads and fewer daylight hours – contribute to this likelihood. Now, we should say that with the proper precautions and experience it’s perfectly possible to ride a bike safely during winter – but most bikers are aware of the increased risks, and thus less keen to renew and start riding again. 

Source: MotorbikeWriter.com

Registration rewards for safe riders

Kiwi riders are being offered $200 cash-back rewards on their motorcycle registration if they complete approved rider courses.

It’s an interesting approach to the issue of the hefty insurance component in annual registration fees.

In Australia, the Motorcycle Council of NSW is calling for third-party insurance on riders, not motorcycles as governments continue to hike up annual registration and safety levy fees.

Kiwi rewardsHarley, Lake Pukaki and Mt Cook travel insurance long tour rewards

New Zealand’s Accident Compensation Corporation claims their no-fault accident insurance scheme is like no other in the world, covering Kiwis as well as foreign visitors for the cost of treatment, rehabilitation or compensation.

The ACC launched the pilot cash-back scheme because motorcycles are 3% of vehicles on the road, yet represent up to 20% of the cost of road crashes, costing $102m from 7000 claims in 2018.

Kiwi riders pay $397 a year in rego which includes a $25 safety levy, but the ACC claims that if riders paid the true cost to cover all motorcycle injuries, it would be up to $1746 a year.

However, one Kiwi rider tells us they pay $519 for their motorcycle but only $79 for their car.

The ACC say the 20,000 riders who have completed one of their Rider Forever courses are 27% less likely to have an ACC claim from a crash.

So they have launched their pilot cash-back scheme that runs to 30 June 2021 to encourage more riders to take one of their courses.

Riders can select from four on-road course types from beginner to advanced, costing from just $20 to $50 and lasting four to eight hours.

Rider feedback

Nirvana around every corner on a Harley Iron Run

They say their cash-back rewards system was developed from rider claiming they do not cause the majority of crashes and that longtime riders who have not had a crash should be rewarded.

However, the ACC says riders are at fault in 64% of motorcycle crashes and older, more experienced riders, are over-represented in the statistics.

They claim the situation is worsening because there has been a rapid growth in rider numbers, average ages and kilometres covered, most of which are on deadly country roads.

“Since the year 2000, the average age of motorcyclists has gone up and the percentage of injured riders aged above 40 has risen from 26% to 45%,” the ACC says.

“Additionally, the kilometres travelled by motorcyclists has gone up – they’re riding more and are likely riding in rural areas at speed.

“In fact, open road riders are involved in nearly three-quarters of fatal motorcycle crashes. The biggest motorcycle crash type involves the rider losing control on a bend or curve, and sustaining more severe injuries because they’re riding in higher-speed zones.”

The cash-back system is $100 refund per year per course and limited to two courses.

Phil Heath, an Australian who now lives in Auckland and works at the North Auckland Harley-Davidson ays the cash-back system is well received by riders.

Wonderful to see something come out of the blue from government to assist motorcyclists,” he says.

“From all those years in Australia, I would never expect anything like this.

“In NZ, riders are officially encouraged to ride and be safe, rather than discouraged from being on the roads at all which is my concept of Australian governments.

Our comment

While riders would appreciate a carrot rather than a stick approach, these cash-back rewards represent another biased attitude toward motorcycles and scooters.

How about a similar rewards system for drivers if they do an advanced driving course?

Riders in each state of Australia already face escalating registration and insurance costs while Victorians also pay an annual $70-odd safety levy on top.

Once riders are singled out for special treatment, the authorities and insurance companies are at liberty to apply all sorts of Draconian measures that could even include tracking devices to monitor our behaviour.

Source: MotorbikeWriter.com

Riders may get insurance refund

Any rider who was sold “worthless add-on insurance”, such as an extended warranty, when they bought their bike through a dealer may be eligible for a refund.

The Australian Securities and Investments Commission says the worthless additions were sold to more than half a million car and motorcycle customers.

The corporate watchdog has announced another $1.7m in refunds of between $143,700 and $7.2 million to more than 30,000 customers. That brings the total to $130m over this issue.

Companies involved include Allianz, QBE, Swann Insurance and Suncorp.

Refund programs

The add-ons include protection insurance, consumer credit insurance, and mechanical breakdown insurance, which is also known as extended warranty.

ASIC found that some customers were sold sold mechanical breakdown insurance when cover would start after the manufacturer’s warranty expired, or where cover would expire shortly after the policy was written.

Riders who believe they have been sold these add-ons have been advised to contact their insurers to ask for their refund.

Last year’s royal commission heard evidence of questionable behaviour by several insurance companies.

ASIC Commissioner Sean Hughes says the failures highlighted by these insurers demonstrate why new design and distribution obligations – passed by the Parliament in March 2019 – are so important.

“ASIC will continue to monitor this sector to make sure the unfair practices of the past do not return; however, the industry has a key role to play in this too.”

The corporate watchdog is working to improve the design and sale of add-on insurance products to help prevent unfair sales.

Source: MotorbikeWriter.com

Crashed riders miss out on compensation

Riders injured in single-vehicle, no-fault crashes may be failing to make compensation claims for fear of facing negligent riding charges, Motorcycle Council of NSW Chairman Steve Pearce says.

NSW has moved to a no-fault system for CTP compensation which was expected to lead to an increase in compensation claims.

However, the State Insurance Regulatory Authority says payouts and claims are 40% lower than projected.

“We expected a lot more compensation claims to come through, but they haven’t,” Steve says.

“I’m not sure why, but I can guess that riders are opting not to claim.

“For example, if you were in a single-vehicle no-fault crash such as hitting a pothole, you would have to report that incident at a police station and make a report to make a claim.

“The concern is that the report could trigger a negligent driving charge which most riders would want to avoid.

“So they probable limp around and get their bike repaired and avoid having the police involved.

“The insurance companies would love that.”

Compensation

Steve’s comments follow his recent call for riders to pay CTP only once for themselves, not for each motorcycle they own.

Steve Pearce siege highway combined braking ombudsman scrooge poor road repair reduce killer holiday regulations bias compensation
Steve Pearce

Brydens Lawyers Principal Lee Hagipantelis says the Motor Accident Injuries Act introduced by the NSW Liberal Government on 1 December 2017 is “a disgrace”.

He says injured motorists are denied proper compensation for their injuries.

The NSW Labor opposition has promised a review of the motor accident and workers compensation schemes.

Les says he has no doubt that a review would “disclose the inequity in the scheme”.

“When the scheme was introduced the Minister responsible, Mr Victor Dominello, asserted that 55 cents in every dollar of Greenslip premium paid would be returned to injured motorists,” Lee says.

“This is not happening.

“This scheme only serves the interests of the insurance companies in ensuring the continuation of their super profits subsidised by the pain and suffering of the injured motorist.”

Source: MotorbikeWriter.com

Compulsory third party for riders, not motorbikes

Riders should pay compulsory third party (CTP) insurance only once for themselves, not for each motorcycle they own, says the Motorcycle Council of NSW Chairman Steve Pearce (above).

He says it is the rider that is the insurance risk, not the motorcycle.

“If you buy a motorcycle, the insurance risk is based on you and your experience, skill, where you live, etc,” Steve says.

“If you then sell the bike, why should the risk be the same for the new owner who lives in a different place and has different riding skills and experience?”

Steve says the government would never let go of the revenue from registration for each vehicle, but it would be the fat-cat insurance companies that would miss our on revenue under his rider-based compulsory third party scheme.

“The insurance companies are getting rich off our CTP and it’s a rort,” he says.

“They know they are on a good thing with CTP because only 5% of all registered vehicles are on the road at any one time.

“So 95% of vehicles are in garages or on the side of the road, but still paying for CTP.

“Insurance companies are only at risk at 5% of the time which is where their profits are coming from.

“Riders are paying premiums for services when they are not at risk.”

Steve would like to see Australia move to an American system where the rider insures themselves rather than the vehicle.

“That takes all this nonsense of every vehicle having an insurance for risk whether it used or not.

“It’s a better way to measure risk as well.”Melting tar claims first crash victim Mt Glorious costly engineers events steal reservations bitumen compulsory

Rider’s view

Ron Germain says he had a motorcycle accident near Ashford in NSW in August 2018 after hitting a huge bump in the road.

“It forced me off the road and I hit a culvert and a tree, breaking ribs and pelvis, etc and wiping out my bike,” Ron says.

“I was told to apply on third-party insurance for pain and injury. However, I was subsequently told by a high-profile law firm in NSW that I have no third-party claim against the NSW government as they (the government) were no longer allowing claims for injuries caused by bad road maintenance.

Insurance review

Steve says there needs to be a review of the insurance industry along the lines of the banking industry inquiry.

“I don’t know how we terminate it,” he says.

“We need wholesale government support, but I fear the insurance lobby is too big and too rich for us to win.”

The NSW Labor opposition has promised a review of the motor accident and workers compensation schemes.

Source: MotorbikeWriter.com

Swann backs down on age barrier

Swann Insurance has dropped its age cut-off for motorcycle insurance after a 76-year-old professor was denied insurance for his Indian Scout motorcycle last year.

Dr Marcus Wigan had been trying to enter an online Swann Insurance MotoGP competition in which entrants only had to apply for a quote. The competition gave no stipulation of an age limit.

However, when he filled in his birth date, the online application rejected his entry with the comment: “Age is not acceptable”. Marcus Wigan age Swann Insurance

The emeritus professor of transport tried to fill out the competition several times but was repeatedly rejected for his age.

“Ageism takes many forms,” says Marcus who has been riding for 62 years “without a single accident” and had been insured in the 1990s with Swann.

He phoned Swann’s parent company, IAG, who told him they had a “business rule” that no quotes were handled for ages over 75.

Marcus made several follow-up phone calls.

“Finally a junior manager entered my details manually. I didn’t win,” he says.

Marcus left a formal complaint and received a phone call from IAG’s lawyer who followed up with a letter stating that they felt the manual entry had covered Swann’s requirements in this case.

Human rights issue

Marcus Wigan harassment age
Marcus Wigan

Marcus then rang the Australian Human Rights Commission and asked if he had a valid age discrimination complaint.

“After a while I was asked by HRC to state what would resolve my complaint. I stated effectively exactly what IAG finally decided to enact,” he says.

Marcus received the following letter on April 1, although it is no joke!

Swann’s Guidelines and acceptance criteria will b e adjusted to accept quotations for motorcycle riders aged over 75 automatically, without any requirement for discretion. Further, Swann’s online systems rules and ratings will reflect the automatic acceptance of quotations for motorcycle ridders aged over 75. Swann will ensure that all relevant staff are aware of the updated acceptance rules. Whether cover is offered is otherwise subject to the usual underwriting criteria.

We contacted the Australian Financial Complaints Authority who advised that each insurer has their own underwriting criteria.

They refused to comment on this case.

Marcus says the Swann decision is a good model for the insurance industry to adopt.

“It is what I asked for, it’s perfectly sensible and allows normal underwriting analyses and decisions to continue without arbitrary age cutoffs as ‘business rules’,” he says.

Age restrictions on licencebeard age

There is no age restriction on motor vehicle licences.

However, each state does have certain restrictions on aged licence holders.

They may be required to carry a current medical certificate and have annual or biennial medical check-ups to assess their suitability to hold a licence.

They may also be restricted to the use of a vehicle within certain times and areas.

There is no distinction between licences for cars or motorcycles.

Click here for more specific details on aged licence restrictions.

Source: MotorbikeWriter.com

MCC NSW members offered free Wills

No one likes to think of their mortality, especially vulnerable motorcycle riders, but the Motorcycle Council of NSW has organised free Wills for members.

Chairman Steve Pearce says they have negotiated the deal for all members through MCC NSW legal advisors, Robert Bryden Lawyers.

The service is on top of a recent Council offer of discounted national roadside assistance to all riders, whether they are a member or not.

It also comes as the council has launched a new-look website with a news feed link to Motorbike Writer as their trusted source of motorcycle news, views, reviews and lifestyle.

Will service

Wills
Rob Bryden

Rob Bryden says a professionally compiled will could cost anywhere from $600 to $900 depending on the complexity.  

“We are offering complimentary wills and they will be tailored to each person’s individual needs obviously — some may need more complex protection than others,” he says.

“It’s absolutely key every single person over 18 has a Will so that if the unforeseen happen (and let’s face it accidents happen every day) those that they care about are looked after.   

“If you don’t have an up-to-date Will, the control of the estate will not be in the hands of an executor and distributed according to the rider’s wishes and circumstances, but according to legislation controlled by the government.”

RBL have set up an online process so there is no need for a time-consuming face-to-face meeting.

Click here for the online form.

RBL will draft the Will according to the form and provide advice where required or wanted and then it is executed.

“A Will needs to be legal and undertaken with informed decisions and advice,” Rob says.

“We are offering this service free of charge to MCC NSW members in good faith and willingness to support.” 

Passionate advocate

wills
Rob with a KTM track car

Rob says he is a passionate advocate for road safety.

He drives and races cars on track regularly, lobbied when Government wanted to introduce the CTP changes and lobbies for better treatment of motorcyclists on roads.

Rob was also the NSW Senate Elect for Australian Motoring Enthusiast Party and was key in developing the NSW Learner Driver Program initiative. 

“There are obvious synergies between MCC NSW and Robert Bryden Lawyers so we hope to work together in common areas around road safety, CTP, etc,” he says.

Source: MotorbikeWriter.com

Data allows usage-based insurance

Your motorcycle data could soon be monitored by insurance companies to adjust your premiums or payouts based on your riding behaviour history.

It has long been suspected that data loggers and other hi-tech devices in modern vehicles would one day be used by insurance companies to track motorists’ speed, vehicle usage and location.

Usage-based insurance

It’s called usage-based insurance (UBI).

On the positive side, insurance companies would offer lower premiums to those motorists who provide access to their vehicle data.

The down side is that if the data shows you are using your bike more than you agreed in the contract or are deemed a high-risk rider, your premium could also be increased.

It may even lead to insurance contracts being cancelled or payouts denied.

Dangerous data

privacy big brother data
Check what data is being stored on your computer

Data from GPS units, mobile phones and some modern bikes with data loggers could already be used by insurance companies.

But there are also now aftermarket plug-in devices that owners can retrofit, either in agreement with the insurance company or at their insistence.

One case where they could insist on the devices is if the rider has made a number of claims, proving a history of risky riding behaviour.

UBI products

Automotive technology company ERM Advanced Telematics has developed three aftermarket products specifically for insurance companies to track vehicles.

StartLink OnBat, UBI-Tag and UBI-Plug will be available later this year. We imagine the insurance companies will be looking very closely at these.

StarLink OnBat is a miniature monitoring and tracking device that connects via two wires to the vehicle battery and has an internal backup battery, GPS and a cellular modem in a small, waterproof (IP 67) encasement.

Size and waterproofing make it ideal for fitting to motorcycles.

It sends data regarding motorist behaviour and location to the service provider’s servers or to the insurance company based on a pre-determined frequency.

UBI-Tag is a sensor and Bluetooth interface with a single-use battery that lasts three years. It sends data via a dedicated app on the motorist’s smartphone directly to the server of the service provider or the insurance company. Again, this would suit a motorcycle.

UBI-Plug is a version of the UBI-Tag that is only for use in cars as it plugs into the lighter socket, if it still has one!

There is no word yet on the price of these units.

Source: MotorbikeWriter.com

What to Know About Warranty and Insurance for Your Motorcycle 

Contributed post for our North American readers

Buying a motorcycle and hitting the open road is exciting. Filtering through different types of insurance and warranties? Not so much. 

Insurance costs money and doesn’t seem necessary – until you actually need it. The same can be said for additional levels of warranty to protect the bike. Once something goes wrong, you’ll be grateful for the extensive coverage that has you covered. 

If you are new to motorcycle insurance and warranties, you’ll need to learn a few things before settling on coverage. 

Yes, You Need It 

If you are debating whether insurance is worth the monthly payment, the answer is yes. 

Anyone who has been in some sort of accident will tell you just how useful the coverage is as soon as you need it. It is better to have insurance and not need it than to not have it and definitely need it. 

There are also legal requirements. Most states will mandate minimum levels of liability coverage before registering. Legally, you can face some heavy fines if you are discovered riding without insurance. 

So, bottom line, yes you need it. More importantly, you need good coverage. 

You May Already Have It 

For warranty, you may already have some coverage. New motorcycles will typically have basic warranty – some level of top to bottom coverage for a certain amount of time or mileage. This can cover some issues – but not all. 

Consider looking into extended warranty to cover more serious concerns for a longer period of time – like the reputable extended car warranty companies at Car Warranty Guru. Extended warranty is aftermarket warranty that extends beyond the manufacturer warranty. 

Go Above and Beyond 

For insurance, you can stop at minimum liability insurance, which meets state requirements and covers the other party when you are at fault. Most states have minimum coverage levels around $US25,000 of bodily injury coverage, about a total of $US50,000 per accident, and certain levels of property damage. 

Depending on where you live, those levels might not cover much. If you want to play on the safe side, opt for higher levels of coverage. 

If you are in a serious accident, you could find yourself filing bankruptcy after maxing out on the insurance coverage levels. Don’t be stuck paying someone else’s medical bills and keep yourself covered. 

Consider More 

So far, we’ve dived into just liability coverage. Comprehensive and collision coverage are other types of coverage that are equally important. 

Collision coverage kicks in when you damage another vehicle or cause damage to your bike. It can also help pay off any remaining loan balance. Comprehensive coverage is important when your bike is destroyed, disappears, or is damaged by something other than another vehicle. This can include theft, fire, and more. These two cover a lot more than liability, especially when you are fault in the accident. 

To be transparent, the cost of insurance for motorcycles, especially for younger people, can get quite high. If you are willing to make the commitment to being a motorcycle owner, expect to take the insurance hike that comes with it. 

Don’t Forget About Yourself 

In all of this worry about what happens to the other people in the accident, don’t forget about yourself. It is important to have insurance that will cover bodily damage to you as well. 

Medical payment coverage can help with broken arms and broken legs, as well as time away from work. Health insurance can only go so far, and sometimes it is not enough. 

Know What You Already Have 

When you buy a motorbike, it comes with lots of paperwork and confusing language, especially for someone new to all of it. As mentioned, you will have some level of warranty, sometimes from the dealership itself. Take the time to understand the language and know what is there to keep both you and the bike covered in times of need. 

Source: MotorbikeWriter.com

How can we reduce motorcycle theft?

There could be nothing more heartbreaking than to have your motorcycle stolen, but what can be done to reduce the alarming rate of theft?

We recently published an article that showed a massive rise in Queensland’s motorcycle theft rate after the government opted out of the National Motor Vehicle Theft Reduction Council.

It also pointed out that 96% of motorcycles stolen did not even have a disc lock.

But are governments and riders the only ones to blame for motorcycle theft?

Sure riders need to play their part. (See a list of things you can do to secure your bike at the end of this article.)

But governments, police, insurance companies, motorcycle dealers and manufacturers can also play their part.

Motorcycle theft has hidden costs for all of these stakeholders. It costs governments in terms of policing, it costs insurance companies in payouts and it costs dealers and manufacturers when customers are turned off riding by theft.

How to reduce bike theft

So what can they do?

Governments could supply more secure parking at bus and train carers for commuters. That means lighting, security cameras and anchor points for motorcycles. They do it for bicycles, so why not for motorcycles?

We applaud the Queensland Police Service for their awareness campaign, but police should also include patrols past known motorcycle theft locations.

Insurance companies should encourage riders to fit aftermarket alarms and use approved locking systems. They can do this by reducing premiums for those who comply. Some do, but not all.

Manufacturers should make their bikes more difficult to steal and cut up for spare parts.

While some manufacturers fit immobilisers, Harley-Davidson is the only one that fits a loud alarm as standard.

Harley-Davidson CVO Pro Street Breakout please reduce
Harley immobiliser key fob

They could also apply DataDot paint that allows police to trace the owner of a recovered stolen motorcycle and to trace stolen parts.

DataDot is an almost invisible paint that includes a code that is stored on a national database. You can add DataDot to a motorcycle for $200.

Bikes featuring DataDot paint should also feature warning stickers to alert would-be thieves.

And motorcycle dealers should encourage customers to put aside at least $50 to buy an alarmed disc lock rather than forking out hundreds for an aftermarket exhaust!

If everyone plays their part, we can reduce motorcycle theft and save money.

Here’s how you can protect your bike

  • Use a secure disc lock with an alarm and a reminder cord attached to your handlebars so you don’t ride off with it still in place.
  • Buy a secure chain so you can anchor your bike to an immovable object such as a lamp post.
  • If you park your motorcycle outside your house, consider installing outdoor security cameras or a motion sensor light near the bike.
  • Also, use the steering lock if your bike has one.
  • Park in a secure location such as your garage or behind a locked gate.
  • Consider the extra security of using the steering lock, a disc lock or chain as well.
  • Pull out a spark plug or fuse, or have an immobiliser fitted.
  • Avoid parking your bike in railway or shopping centre car parks as these are notorious for theft.
  • Park in a locked carpark. If you have to park in the open, leave it where you can see your bike or in view of a security camera and/or under a light.
  • Otherwise, keep your bike out of sight, maybe parking it behind your car. If parking in a garage, block the bike with your car and ensure the garage is locked.
  • Use DataDot, DNA+ or a security tag to identify your bike.
    thief DNA+ invisible marker rampant campaign
  • When riding home, make sure you are not being followed.
  • Stay alert for suspicious vans or trucks driving around late at night. These are used to transport stolen motorcycles.
  • Put a cover over your bike. It might slow down thieves and prevent theft of accessories. But make sure it isn’t a flashy lone with the brand name of the bike on it. That only entices thieves.
  • When riding in a group, park your bikes together.
  • Consider marking your bike in a unique way that could aid in recovery and therefore dissuade thieves.
  • At hotels or public parking spaces, try to park in view of parking lot security cameras and lights.
  • Install a motorcycle alarm and/or a hidden kill switch.
  • Buy a GPS tracking system that can track and relay your bike’s speed, location and direction.

Source: MotorbikeWriter.com